EnEn's Lil' Palace is an online shop put together by an individual who loves to shop. I bring in apparels specially chosen for its style and materials, guaranteed to satisfy your shopping addiction. I am dedicated to provide you with the best service, ensuring that your orders are processed and delivered in the shortest possible time.
a. Email Title as "Orders" b. Full name: c. Contact Number: d. Email Address e. Mailing Address: f. Item details
Upon receiving your order, a confirmation email will be sent to you within 24 hours. Payment details will be included in the confirmation email.
All payment to be made via ATM or internet transfer to:
a) POSB Savings Account
Exchange/ Refund Policy
An exchange will be made if:
1. Colour of item delivered is not what is ordered.
2. Size of the item delivered is not what is ordered.
3. Torn/serious defects. (However, I will always check thoroughly and ensure that items sent out are in the best conditions.)
Item tag must NOT be removed in order for any exchange to be done. Exchange must be done within 3 days upon receiving the item.
Exchange of the same item only, if item is not in stock, exchange of another item of similar value is permitted. Any difference in value will have to be topped up or refunded.
Once the order has been processed, payment will not be refunded.
A refund will be carried out only if items are out of stock.
Important! Exchange or refund will NOT be provided for items that does not fit. Pls refer to sizing information for each item or check with me before purchase.
Delivery
Buyers will bear the cost of Registered & Normal postage unless stated
Normal Postage: $1.00 - $1.50, 1kg: $2.55, 2kg: $3.35
Please add $2.50 for Registered Postage.
I will not be liable for any lost mails by SingPost. Hence, registered mail is recommended.
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